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Official websites use .boston.gov

A .boston.gov website belongs to an official government organization in the City of Boston.

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Secure .gov websites use HTTPS

A lock or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

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Chatbot

This is a ChatBot implementation using the Google Dialogflow CX with generative AI enabled.

 

Click on the blue chat icon in the right-hand gutter to open the Chatbot dialog window.

We are using the latest Google Gemini LLM to power this and have allowed the component to search boston.gov excluding public-notices, events, calendar items and files (pdfs and images).

This is an AI-specific implementation of the Dialogflow service, there are no traditional chat scripts and workflows implemented. With Dialogflow CX, it is possible to add all of the traditional non-AI chat features and functions to this service, and allow them to work with and supplement the Gen-AI.

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